UPS Employee’s Act Of Kindness Goes Viral

“If you believe LOVE makes the world go round, then each act of kindness is a revolution.” – Kevin Kinnebrew

Kindness can be transformational!  Take this example of a UPS employee named Dallen Harrel who took time out of his busy delivery schedule to stop at a home and leave a video message for new mom Jessica Kitchel using her doorbell camera. The message took all of 20 seconds and then he left not expecting anything in return. It turns out that Kitchel was exhausted and Harrel’s message made her day. She uploaded the video to social media to share his kindness with others, and it was quickly viewed by 60,000 people.

But that’s not the end of the story, of course!  Dallen just had a new baby as well. So, Jessica decided to reach out to her network again with his baby registry link and almost all those items were purchased by people Dallen had never met. Another surprise quickly followed when Dallen received a promotion at work.  This all happened because of a casual act of kindness!  To watch the entire video about this story from ABC News channel 13, click here.

If you are looking for new ways to show kindness to others, consider supporting the homeless mothers and babies we serve. We, at Sheltering Grace, welcome your donations. Contact us at 678-337-7858 to learn how you can help. Each mother and baby will be truly grateful for your kindness.


Sheltering Grace Ministry, Ltd. is a 501(c)3 Ltd. non-profit ministry. We resolve the initial crisis of homelessness by providing mothers with a safe place to live during pregnancy. We also equip them with the tools they need to improve decision-making, enhance employment options, and increase family income to act responsibly as the head of their household. All of our services develop their self-reliance to progress to permanent independent living. Please join us in renewing and rebuilding the lives of these brave women – #Be1of5000.

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